The HIPAA Privacy Rule—the one that has been around for nearly 25 years— is about to change. the proposed 2021 HIPAA changes will change your medical practice’s daily operations, including the forms you use, your website, and even your workflow. Here’s how ....
COVID-19 restrictions pose new challenges when it comes to ways to celebrate the holidays at your healthcare business. For many, 2020 will go down as the year of stress— a year of fear, furloughs, shutdowns, isolation, child care issues, and business closures… Keeping...
My neighbor’s Christmas lights are already up– Can you believe 2021 is almost upon us? As the new year approaches, here are three things your medical practice should take care of before January 1, 2021. Update Your EMR’s Office Note Template Prepare for...
You built your 2020 budget. You took time to model out your staffing needs, plan for new business initiatives… THEN ALONG CAME THE PANDEMIC. Now your 2020 budget looks nothing like reality. In fact, your entire business looks nothing like it did 6 months ago. On...
Even the best medical practices can quickly end up with too many appointment types and scheduling rules. An inefficient scheduling system can block or delay new patient encounters, clutter your system, and impair both provider and staff productivity. By streamlining...
Do you know what your medical practice market share is? Would you like to see how many procedures competing surgeons are doing? Are you working on a medical practice start up pro forma? Maybe you just want a free mailing list of potential referring physicians. Good...
Avoid these 6 expensive pitfalls to maximize your medical practice start up’s chances for success. Mistake # 1: Not Doing Market Research First It seems obvious, but here’s a common scenario: Dr. Smith is an employed physician. His contract includes a noncompete...
We all know the surface customer service issues that many medical practices share with the Department of Motor Vehicles. Long wait times. Indifferent staff. Phones ringing unanswered. “Not my department…” But these customer service failures are just...
Some employers who want to open up their businesses and bring their employees back to work are getting pushback. While most workers are eager to return to work, companies are finding that some employees insist upon remaining at home, even if that isn’t in the best...
Your phone tree is not just a list of numerical options such as “Press 1 for Scheduling.” It is a critical gateway for converting prospective new patients into billable encounters. An improperly configured phone tree can deflect new patients, sending them to your...
